Duped into sending money through Western Union — All You Need to Know
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Last year, a buddy of mine lost almost $1500 due to a fraud using Western Union transfers. These posts are common in our sub, and I know they have had an influence on people other than us.
Today, I discovered the happy news that the FTC is officially accepting cases to recover money from Western Union. Please see the following for more information:
Consumers who lost money to scammers who told them to pay through Western Union’s money transfer system between January 1, 2004 and January 19, 2017 can now register a claim to receive their money back by going to FTC.gov/WU by February 12, 2018.
“American customers lost money while Western Union turned a blind eye,” FTC Acting Chairman Maureen K. Ohlhausen stated. “We’re excited to begin the process of returning that money to the proper hands of consumers.”
“Knowing that its agents were engaging in fraudulent schemes — and knowing that it had a legal obligation to detect and report this illegal conduct to the authorities,” said Acting Assistant Attorney General Blanco. “Returning forfeited funds to these victims and other victims of crime is one of the Department’s top goals, and I want to thank our prosecutors, the FTC, and our law enforcement agent partners for their efforts that resulted in the rights of these victims being vindicated.” duped into sending money through Western Union
The refund scheme follows a settlement with the Western Union Company, which agreed to pay $586 million in January 2017 to settle charges brought by the FTC and the U.S. The U.S. Department of Justice The FTC claimed that fraudsters were able to use Western Union’s money transfer system to obtain payments from their victims, despite the fact that the company was aware of the problem and had received hundreds of thousands of complaints about fraudulent lottery and prize payments, family emergencies, advance-fee loans, online dating, and other scams. Additionally, the corporation allegedly neglected to properly penalize troublesome Western Union agents and lacked strong anti-fraud policies and procedures.
Affected consumers should visit FTC.gov/WU to make claims, learn more, or get updates on the claims process; this infographic explains the procedure.
Some consumers who have already reported their losses to Western Union, the FTC, or another government agency will get a form in the mail from Gilardi & Co., the claims administrator. The form will include a Claim ID and a PIN number that can be used to file a claim online at FTC.gov/WU. Gilardi was employed by the Justice Department, which is in charge of restoring victims’ funds as part of its settlement with Western Union.
Because filing a claim is free, customers should not pay anyone to do it on their behalf. No one involved with the claims process will contact consumers to request their bank account or credit card number.
The FTC’s complaint was looked into with the help of the U. The U.S. Department of Justice, as well as the U.S. The Postal Inspection Service, the Federal Bureau of Investigation, the Financial Crimes Unit of the Toronto Police Service, the Canadian Anti-Fraud Centre, the Royal Canadian Mounted Police, the Spanish National Police, and the Attorney General’s Offices of Arizona, Minnesota, and Vermont are among those involved.
The Federal Trade Commission promotes competition while also protecting and educating consumers. Learn more about consumer issues and file a complaint online or by calling 1-877-FTC-HELP (382-4357). For the most up-to-date FTC news and resources, like us on Facebook, follow us on Twitter, read our blogs, and subscribe to press releases.
Wow. This is enormous. That’s very impressive. Rejoice, American grandparents with abducted grandchildren! Seriously, this will benefit a large number of individuals.
The FTC’s website is here: https://www.ftc.gov/news-events/press-releases/2017/11/ftc-alerts-consumers-if-scammers-had-you-pay-them-via-western-union
I’ll also cross-post to r/legaladvice and r/lifeprotips for you in case others are looking for this information.
Thanks! It is critical to spread the word.
Apparently, those subscribers aren’t interested in official legal talks (/legaladvice), and ‘Your post is too detailed and wouldn’t benefit a large enough number of our subscribers, thus it’s not the type of post we’re looking for for LPT’ (/lifeprotips).
I’ll check out /news.
Thank you for sharing this. My only issue is that I no longer have my Western Union tracking number. I contacted WU via email to ask if they could give a receipt. We are unable to process your request without it.
I resubmitted the form this morning with a “0” in the tracking # field, and it successfully submitted my information. I’m still going to try to get that tracking number.
Update #2: I received an email from Western Union. I filled out the form they gave with additional information and emailed it back. They estimated that it would take roughly 20 days to receive a response. I’m hoping they can provide me a copy.
Even if they had them, they wouldn’t hand them over now since they’d be signing their own death sentence.
I used to work for a firm that provided WU services, and they absolutely turned a blind eye. I would phone and request that they shut senders’ accounts that were plainly victims of fraud (elderly sending $500/week to Nigeria – even showed me the email he had gotten from a Nigerian prince…), but they would do nothing because the amount was below reporting standards.
I’m delighted to see this occurring in the United States, and I hope it happens in Canada as well.
When I try to fill out the form, it stops at 2003. Does this happen to anyone else? Scams perpetrated between January 1, 2004 and January 19, 2017 are eligible for compensation. I hope this was helpful!
Keep in mind that you’ll most likely have to go through the IRS/State Treasury Offset procedures since if you’ve been offset, they can intercept these cash. It’s not a PIN code. It’s a PIN number. It’s not a personal identification number.
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Western Union stole my money in California.
My mother sent a $1000 check from Canada to her sister in India about two months ago. She went to the Western Union location nearest to my house and provided the clerk her identity for the papers. The individual working there filled out the information but made a major error: she entered my mother’s details as the sender rather than the receiver and vice versa.
My aunt from India went to a Western Union store near her to pick up the money and was denied entrance because she had the appropriate documentation, which makes sense. She came home and called my mother to tell her what had happened. My mother returned to Western Union to explain the problem and re-send the money, but they informed her that the money had already been delivered to the receiver.
We were taken aback since they refused to give us the money and said it was not their responsibility, then offered us an 1800 number to call. We called that number, and they stated they would conduct an internal inquiry and come back to us in 21 days. We waited for a whole month before they called back and said the problem had been rectified. Which doesn’t make sense because we didn’t get our money back, so how can the issue be fixed, thus they’ve been jerking us about on the phone for the past two months and refusing to return our money.
This money was intended for my aunt’s prescriptions, and she is becoming increasingly ill as a result of their refusal to return our money. I need need legal help on how to proceed with this issue because someone certainly stole the money and is refusing to come clean or return our money. Thank you for taking the time to read through this wall of words. Duped into sending money through Western Union, is there a chance to get my money back.
I don’t wish to be impolite, but is your mother really certain that her mother is giving money to her sister? This appears to be a very prevalent fraud.
Yes, my mother is the one who sends money to her sister. I’m not sure how this can be a fraud. I have all of the necessary receipts to back everything up.
You can contact the California Department of Business Oversight, which controls money transmitter licenses in the state as well as consumer complaints about wire transfers. More information about money transmitter regulation in California can be found here.
Best of luck with it. They appear to be able to assist your mum in sorting everything out.